Terms And Services

www.Foscam-support.com delivers World-Class phone and onsite Foscam security camera tech support for Foscam consumers. We provide independent Foscam support for Foscam security camera products.

Our live Foscam support covers the technologies we use every day and offer quick and comprehensive support for Foscam security camera device as well as we also support a huge range of personal computer software applications as well as surveillance software, hardware devices, home automation, and security devices & peripherals.

TERMS AND CONDITIONS: Foscam Support

THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF WWW.Foscam-SUPPORT.COM SUPPORT SERVICE AND YOUR RELATIONSHIP WITH WWW.Foscam-SUPPORT.COMFoscam SUPPORT CUSTOMERS SHOULD READ THEM CAREFULLY AS THEY CONTAIN NECESSARY INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS. IF Foscam SUPPORT CUSTOMERS ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR SERVICE PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS.

All Brand names and trademarks for Foscam camera manufacturer and others used in our website www.Foscam-support.com  are purely for referential purposes and are the properties of their respective owners. www.Foscam-support.com is an independent service provider of remote, onsite or phone support and is not affiliated to or associated with any such brands or trademarks.

“AGREEMENT”

THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY Foscam SUPPORT CUSTOMERS, ANY ADDITIONAL TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND WWW.Foscam-SUPPORT.COM (THE “AGREEMENT”).

The Plan Order will form the part of the “Agreement” only if the same has been acknowledged by WWW.Foscam-SUPPORT.COM  in writing or by an e-mail. Foscam support customers must agree to the Terms and Conditions in order to be eligible to use the www.Foscam-support.com Portal (defined below), or obtain Foscam support Services (defined below).

DEFINITIONS

Some terms defined in Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to Terms and Conditions.

“You”

“You” means you single person or any person, including any employer that you are acting on behalf of.

“www.Foscam-support.com”

“www.Foscam-support.com” is the Foscam support service mark of

www.Foscam-support.com  whose office is located USA Phone +1-818-794-4502. All references to www.Foscam-support.com refer to www.Foscam-support.com.

THIRD PARTY AGREEMENTS

As part of the Services, www.Foscam-support.com may suggest certain third party Foscam services to our Foscam-support customers. If Foscam customers choose to subscribe to or otherwise use any third-party services, your use of any such Foscam support services is subject to the terms of service of such third party service provider. Third-party services include, but are not limited to technical support, portal, training, music, gaming and storage services that www.Foscam-support.com may select to make available from time to time. Violation of such third party provider’s terms of service may, in www.Foscam-support.com sole discretion, result in the termination of Foscam support customer account and use of Foscam-support service.

THIRD PARTY SOFTWARE: part of the Services, www.Foscam-support.com may suggest that you acquire, install, and use certain third party software (“Third Party Software”). Third-Party Software is licensed to Foscam-support customers by the respective owners or licensees of the Third-Party Software. Foscam support customers must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether www.Foscam-support.com helps Foscam customers in the acquisition, installation, and use of Third Party Software. www.Foscam-support.com  has no rights to the Third Party Software and does not license Third Party Software to Foscam customers or make any representation or warranty regarding the Third-Party Software.

Foscam support customers license to the www.Foscam-support.com  Software shall remain in full force and effect unless and until terminated by www.Foscam-support.com , its third party licensors, providers or suppliers, or until your Foscam Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Foscam support Service Plan for any reason, you must cease all use of the Service Plan and the www.Foscam-support.com Software and immediately delete the www.Foscam-support.com  Software from your computer.

To the extent that we provide Foscam technical assistance and support for Third-Party Software or equipment, Foscam support customers must ensure with the terms and conditions. We make no warranty that we are an authorized Foscam service provider for Third Party Software or for any equipment; it is Foscam support customer your sole responsibility to determine if you require additional rights for us to provide such Foscam support and if so, to acquire such rights. You acknowledge that Foscam support of Third Party Software or equipment by an unauthorized Foscam service provider may void any warranty made by the supplier of such Third Party Software or equipment.

limited service warranty

www.Foscam-support.com  disclaims all warranties express or implied as to the amcresrt support services, the materials, and the software whether in the nature of merchantability or fitness for a particular purpose or otherwise. in the event that you are not satisfied with the Foscam support services, your sole remedy is to allow www.Foscam-support.com  to reperform the Foscam services subject to dispute, re-download, and reinstall the software.

some of the www.Foscam-support.com services plans come with a 7- day limited Foscam support service warranty as provided in the online documentation for those specific plans. This 7- day limited service warranty is subject to fulfillment of the terms for the specific service plan which is in addition to the terms and conditions of Foscam support website www.Foscam.com in this document. www.Foscam-support.com and its respective suppliers make no representations about the suitability of the information contained in the Foscam support services, materials or the software for any purpose whatsoever.

END USER LICENSE AGREEMENTS  – GENERALLY

In connection with our Foscam support Service, we may provide to you, the use of certain software which is owned by www.Foscam-support.com  or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and Foscam customers agree to cooperate in performing such steps as may be important to install any updates or upgrades to the Software. Foscam support customers may use the Software only as part of, or for use with, the Foscam Service in accordance with the Service Plan and for no other purpose.

SUBMISSION OF PLAN ORDERS; SERVICE PLANS

Foscam customers may order Services by submitting Plan Orders through the www.Foscam-support.com  Portal or by calling www.Foscam-support.com. Once www.Foscam-support.com accepts the Plan Order submitted by Foscam customers, then you will receive an email from www.Foscam-support.com  at the email address that you provide or have provided to www.Foscam-support.com  as part of the Registration Process for the Services. www.Foscam-support.com  is not responsible for rendering Foscam support Services in connection with any Plan Order that it has not accepted. Upon acceptance by www.Foscam-support.com  of a Plan Order, you will have an Foscam Service Plan.

UNDERTAKING: Terms and Conditions, and other terms specific to each Foscam Service Plan, www.Foscam-support.com  will address your query using commercially reasonable efforts in providing appropriate solutions under the Foscam support Services. In most cases, www.Foscam-support.com  will attempt problem diagnosis and a solution over the telephone, through chat, email or other means as it deems most appropriate under the circumstances including remote access. Foscam support customers understand that if remote access is used on Foscam users computer there will be no residual software from the remote session; however, there may be a text file placed on Foscam users computer that will explain the work that was done on customers computer. If such a text file is placed on computer, people can have the option to either save the file for future reference or to delete it from Foscam customer computer. All undertakings under Foscam support Service Plans are subject to www.Foscam-support.com Limited Warranty, which is set forth below. For more information or detail, please refer to online documentation or call us at our helpline numbers.

Payment

Services against any Plan Order will be available once you have made payment for Foscam Services according to the requirements of the corresponding Plan Order. www.Foscam-support.com  has no obligation to render Services under any Foscam Service Plan if the payments as required under any Plan Order have not been made. Foscam customers understand that certain Foscam Service Plans may have onetime fees including, but not limited to “Service Fee” and/or “Activation Fee”. This fee will not be refunded in case of cancellation of the Foscam Service Plan unless otherwise stated in the Plan Order.

When Foscam customers purchased the Foscam Service, then agreed to specific price and plan, which may have included a term of one, two, or three years or other plans applicable at the given point of time (“Term Plan”). Similarly, some plans may offer a discount on the Foscam Service if you sign up for other www.Foscam-support.com  services (“Bundle Discount”). Foscam support customers who agree to maintain your Foscam Service and the bundled services for the applicable term. If customers signed up for a Term Plan or a Bundle Discount, the price available with those plans is valid until one of the following occurs:

(1) the term expires;

(2) customers drop one of the www.Foscam-support.com  services you were required to purchase to receive the special rate; or

(3) customers terminate the agreement/Service before the expiry of the term.

  • Credit Card Billing: Foscam customers may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Foscam Service. People hereby authorize www.Foscam-support.com to charge as well as place a hold on your credit card with respect to any unpaid charges for Foscam Services or any related equipment. Foscam customers authorize www.Foscam-support.com  or any other company who bills products or Foscam services, or acts as billing agent for www.Foscam-support.com  to continue to attempt to charge or place holds with respect to all sums described herein, or any portion thereof, to Foscam customers credit card until such amounts are paid in full. People agree to provide www.Foscam-support.com  with updated credit card information upon www.Foscam-support.com  request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither www.Foscam-support.com  nor any www.Foscam-support.com  affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, customers credit card.

LINKING

Foscam customers do not create hyperlinks to any portion of the www.Foscam-support.com  Portal, nor any Materials or Software posted therein.

INDEMNITY

Foscam customers agree to indemnify, defend, and hold www.Foscam-support.com, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party Web site providers harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys’ fees, resulting from your violation of these terms and conditions, misuse or abuse of an Foscam Service, or your infringement, or infringement by any other Foscam user of your account, of any intellectual property or another right of any person or entity. Foscam customers agree immediately to notify www.Foscam-support.com of any unauthorized use of Foscam users to account or any other breach of security known to you.

LIMITATION OF LIABILITY

Notwithstanding anything to the contrary in no event shall www.Foscam-support.com  be liable to Foscam customers in excess of the amounts actually paid by you to Www.Reolink-support.com under the Foscam service Order that is the subject of the dispute.

TERM AND TERMINATION

www.Foscam-support.com  at its sole election may terminate or suspend your Foscam Service immediately without notice if, in the sole discretion of www.Foscam-support.com : (a) you are in breach of any of the Terms and Conditions or any license for Third-Party Software; (b) Foscam customers use of the Foscam Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Foscam Service, www.Foscam-support.com  network, or the use and enjoyment of www.Foscam-support.com  other users; (c) www.Foscam-support.com  receives an order from a court to terminate the Foscam Service you are availing ; (d) if www.Foscam-support.com  for any reason ceases to offer the Foscam Service; (e) if Foscam is no longer a www.Foscam-support.com  customer, or (f) www.Foscam-support.com determines that you are abusing the Foscam Service. www.Foscam-support.com, in its sole discretion, may refuse to accept Foscam customers request for the Foscam Service, renewal or re-subscription following a termination or suspension of your use of the Service.

MODIFICATION

www.Foscam-support.com  reserves the right to amend the Terms and Condition, and the www.Foscam-support.com  Portal at any time by (a) posting a revised version of the Terms and Conditions on the www.Foscam-support.com  Portal by (b) sending information regarding any amendment to the Terms of Foscam Service to the email address you provide to www.Foscam-support.com  in connection with registration. You are responsible for regularly reviewing the www.Foscam-support.com  website to be notified of any amendments to the Terms and Conditions. Foscam customer’s use of the www.Foscam-support.com  Portal or the Foscam Services after an amendment to the Terms and Conditions shall be deemed acceptance by you of the amended Terms and Conditions.

Further Queries: Foscam support

If the user has any questions about our Web site, user can e-mail user inquiries to support@Foscam-support.com